DeltiLog Privacy Policy

Data protection as per: 7th of March 2007

We know that our careful handling of your personal details is important to you. Therefore, we appreciate your trust that Delticom handles this information conscientiously. In the events that personal data (and user data) are collated beyond the contractual purpose you as user must actively agree for your data to be used in such a way. This consent may be revoked at any time with future effect. Simply send us an email to

Competent authority

In the sense of the Bundesdatenschutzgesetz (Federal Data Protection Act) DeltiLog Ltd., 6 Langdale Court, Market Square, Witney, Oxfordshire, OX28 6FG is the competent authority.

Collation and use of our customers' personal data

Data is collected in the shop using web analysis tools using cookies that are (able to be) used to generate pseudonyms for user profiles.

Information, which we collect from you, helps us to design and continually improve your shopping experience with Delticom. We use the information for the processing of orders, the delivery of goods and the provision of services as well as for payment settlements (e.g. in connection with purchase on account for any checks required). We also use your details in order to communicate with you regarding orders, products, services and marketing offers (see "Communication via email" below), in order to update our data bases and to store and maintain your customer accounts as well as to present our customers' test reports and opinions for example at or at and to be able to recommend to you any products and services, which might be of interest to you. We also use your details to improve our shop and our platform, to prevent the misuse of our web site or to discover the same or to enable third parties to carry out technical, logistical or other services on our instructions.

We collate the following information:

What are cookies all about?

Google Analytics

This website uses Google Analytics, a web analytics tool from Google Inc. ("Google"). Google Analytics uses cookies (see above), text files, which are saved on your computer and which enable analysis of the use of the website. The information obtained from cookies will usually be transferred to a Google server in the USA and saved there. As for the activation of the IP anonymization on this website, your IP address will be truncated within the member states in the European Union or other parties to the Agreement on the European Economic Area. Only in the few special occasions, the full IP address to be sent over to the Google server in the U.S. and shortened. Google will use the information to evaluate your use of the website, to compile reports about website activities and provide other website and internet related services to the owner of the website, the IP address Google Analytics receives from your browser will not be merged with other data obtained from Google. Through a setting in your web browser, you can yourself see that no cookies are saved: if you were to do it, we want to alert you that all functionalities on this website will be use. Furthermore, you can prevent the cookie created by the information (including your IP address) to be transmitted and processed by Google by downloading the browser plugin which you can find on the following link:

Convenient shopping with DeltiLog

Does DeltiLog pass on any information received?

The data about our customers are important to us and help us to optimise your offer. We pass on to third parties the information, which we are provided with, to the extent described in the following exclusively:

As far as personal information are passed on to third parties to the extent described above in countries outside of the European Economic Area (EEA) we ensure that the information are used in accordance with this Privacy Policy and the German Data Protection Acts. The European Union Standard Contract II applies thereby. This is about standard contract clauses for passing on personal data from the Union to third countries, which are prescribed by the European Commission in order to guarantee an adequate level of data protection.

How secure are these data about me?

Which information can I view at "Your orders"?

You can view a range of information about your account and your interaction with DeltiLog. At Your orders respectively we provide you with a central access (Your orders). Currently, you may view the following information there:

This list is altered in accordance with the changes to our web site (as per 26th of April 2005).

Which options do I have?

Your rights

If you are concerned about your data, you have the right subject to the payment of a small fee (currently £10) to request access the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge.


If you have any questions regarding DeltiLog's data protection, please, write - in detail – to and we will attempt to remove your doubts. Our business is continually changing. Equally, this Privacy Policy and our Terms of Use are subject to change. We reserve the right to send notifications at regular intervals regarding the applicable regulations. At any rate, you should still regularly visit our web site and acknowledge any changes. Unless otherwise agreed the use of all information, which we possess about you and your customer accounts, are subject to this Privacy Policy.

Related topics

General Terms and Conditions

Information you provide us with

You provide us with informationInformation you provide us with in this connection are e.g. name, address, telephone number, credit card details, the name of persons who the bought product shall be delivered to, including their address and telephone number, email addresses of other persons, emails sent to us as well as financial data including your identity card number.

Information from other sources

Examples for details, which we obtain from other sources, include updated details about order and delivery addresses of our parcel delivery companies and other transport companies, which we use to update our database in order to ascertain your next orders and to guarantee that we can communicate with you, details about accounts, purchasing behaviour and payment performance, as well as details from commercial credit agencies, which we use in order to discover misuse and fraud, in particular, and in order to be able to offer you certain financial services and payment types.

Information, which you may access

Examples for information which you can easily access at DeltiLog: This includes information about past orders, personal details (including name, email address, password), DeltiLog newsletter, notification about special offers, including your order history and your consumer reports e.g. at or

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